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Company ProfileMaria Paoli, Founder and Managing director of Evolving Success, has spent the past 15 years within the Hospitality and Airline Industries, where she has been involved in facilitating client service training programs, communication and team building workshops. As a fully qualified teacher & trainer, she established Evolving Success in 2003, to cater to the training requirements of all service industries, specialising in Communication, Customer Service and all Hospitality Food & Beverage Units. Maria's love affair with coffee began as an infant, when her grandad would flavour her milk with a little espresso. Her great grandmother would roast her own blends and then grind the beans freshly every day. “Coffee was just a part of life,” Maria claims.As an Accredited National Barista & Barista Judge, Coffee Trainer, Coffee Reviewer & Creator of the “The Historical Coffee Trek,” She is an Advocate of Australian Roasted Coffee. She has dedicated her services to developing training programs, to enhance the espresso making skills and knowledge of the hospitality & coffee industries. Maria’s reviews on Melbourne’s café spots can be found in: The Melbourne Coffee Guide 2008 Vote for your favourite café online!
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Coffee Making Courses“Coffee making is a passion for extracting the ideal aromatic profile from the roasted bean.” Evolving Success runs a Coffee Appreciation Evening, where you, as the consumer, café operator or coffee maker, can participate. This is your opportunity to take charge of the espresso machine, learn how to cup and identify flavours in coffee. During the course of the evening we will learn about roasting your own beans and compare the domestic coffee machine to the commercial machine. Evolving Success in alliance with a reputable RTO, offers participants within the Coffee Industry, Nationally Recognised Accreditation. We currently run special workshops for VET hospitality Students and Industry Trainees, who are completing Prepare and Serve Espresso Coffee, THHBFB12A.Other courses include RSA, Food Hygiene and Hospitality Traineeships. All enquiries: maria@evolvingsuccess.com.au |
Melbourne’s Historical Coffee TrekEvolving Success invites you on an Espresso tour of Melbourne. Learn about all types of brewing methods, domestic machines and the perfect grind. Learn how to identify great coffee spots, great blends and a great city!
[ Click Here For Coffee Trek Page ]
Customer Service & Communication Workshops"We at Evolving Success specialise in various Education Courses, as we recognise the individual needs of our clients."Evolving Success is committed to the training and delivery of key performance skills, essential within all service industries. Our workshops are designed to emphasize the underpinning knowledge and highlight the importance of quality service. The Customer Focused Workshops emphasise Customer Recognition and Customer Recovery strategies. They also focus on how key performance strategies can be turned into profit, with the incorporation of suggestive selling techniques.
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